FAQ

Frequently Asked Questions

It generally takes takes 7-25 busienss days.

Still need help? Please contact us.

30 Day Guarantee

Read our full return policy here.

The order doesn’t show under your account if you didn’t log into your account when you were placing the orders.

Please contact us to get help. We suggest to log in before making orders.

Still need help? Please contact us.

If you’ve purchased the wrong items, sizes, or colors, or even you’ve filled the wrong address and would like to make a change, please contact us as fast as you can. As we’re fulfilling really fast after getting your order, we can not guarantee that your order will be changed successfully.

If you would like to cancel your order, we’re hoping you can think over it again. We believe you will be loving your items purchased from ChicGlint.If you decide not to ship your order, please contact us within 1 hour.

We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot cancel or change an order once it has been shipped, you are welcome to return your items in accordance with our Returns Policy once your order has been delivered to you.

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We hope to see you stay!

To unsubscribe, simply click on the “Unsubscribe” link located at the bottom of any of your emails from ChicGlint.

Still need help? Please contact us.

If you’ve already registered in ChicGlint and unable to log in, take it easy and reset your password by using the email address you registered at ChicGlint, then log into again with your new password.

If you were placing order as a guest and didn’t create your account, you won’t be able to log in. Please create account and then contact us to assioate your order with your account. Please make sure to give us the correct order number which can be found on an order comfirmation email from ChicGlint in your mail folder.

If you are sure you’ve created account and can’t log in, you might be using the incorrect email address. Please create account and then contact us to assioate your order with your account.

Still need help? Please contact us.

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. You will be asked to pay up front, in full, for your preorder.

On the product page it will state when you can expect your preorder. We use vague time frames since our preorders generally ship earlier than expected.

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